Live availability
A guest needs to know what is available now—not what was available when a report last ran.
Game Changing Technologies
Your guests are asking AI.
Your resort should answer in real time.
Guests ask AI where to stay, dine, unwind and enjoy a show. With QCI Resorts as our lead offering, GCT helps operators assess a shared foundation for hotel stays, dining, wellness, entertainment, retail, loyalty and service operations. Readiness and rollout depend on each property.
INTEGRATION → UNIFICATION
One resort. A real-time answer to what’s possible.
QCI Resorts
Whole-resort operating layer
- Active gaming licenses
- 120+Active gaming licensesRead original
- States of licensing reach
- 20+States of licensing reach
- Years in regulated operations
- 15+Years in regulated operations
- Long-standing relationships, built on respect for data sovereignty
- Tribal NationsLong-standing relationships, built on respect for data sovereignty
Loading QCI headlines
Start with the guest, not the system
“Can we stay, see a show and dine tonight?”
A guest sees one resort. Behind that simple question sit room availability, restaurant reservations, entertainment schedules, loyalty eligibility and operating rules. An AI tool needs a trustworthy, real-time interface to the business—not a collection of disconnected pages or yesterday’s reports—to give a useful answer.
- Hotels & hospitality
- Food & beverage
- Wellness
- Entertainment
- Retail
- Loyalty
- Operations
- Marketing
- Finance
The readiness gap
AI is moving faster than fragmented systems can respond.
Integrations have kept specialized resort systems working together for years. But a patchwork of connections is not the same as a live, coherent view of the business. Waiting for the pace of AI to slow is not a strategy.
One guest journey
Rooms, dining, entertainment and loyalty must make sense together, not as separate answers.
Trusted permissions
Customer-facing AI needs clear boundaries around personal information, eligibility and authorized actions.
Faster adaptation
New AI experiences should not require rebuilding a web of departmental connections every time.
Integration connects systems. Unification creates shared, timely context. QCI describes QCI Resorts as a unified operating platform across resort functions. GCT helps you assess that direction against your property—and in regulated gaming, required gaming-system connections remain in place.
GCT’s role
Experience that moves your resort forward.
GCT distributes and helps manage QCI.ai products. We bring operating and licensing experience to evaluate how a platform direction meets a property’s real constraints and priorities.
Start with the guest journey
Identify the questions guests want answered and the experiences you want to make possible, then map the departments, rules and information involved.
Find the real-time readiness gaps
Assess data freshness, system connections, permissions and manual handoffs, including what must remain in place for regulatory or operational reasons.
Evaluate a direction for unification
Help operators assess QCI’s platform direction against their goals, environment and rollout readiness—without assuming every property is the same.
Support licensing and adoption
Coordinate the licensing and implementation considerations that matter in regulated operations, while keeping operator teams at the center.
Track record
From casino visualization to live data activation.
One thread runs through this history: helping operators see their business clearly, then act on it. GCT, QCI and Andrew Cardno each have their own role—labelled below.
- 2008Andrew Cardno
VizExplorer co-founded
Andrew co-founds VizExplorer as founder and CTO, bringing visual analytics to casino floors.
Read original - 2020QCI
QCI co-founded
Andrew and Dr Ralph Thomas co-found QCI, focused on data and AI for casino resorts.
Read original - 2021GCT
Graton license renewed
GCT renews its gaming license with the Federated Indians of Graton Rancheria, citing 120+ licenses.
Read original - 2024GCT
Miccosukee license in Florida
GCT receives a gaming license from the Miccosukee Tribe of Indians of Florida.
Read original - 2025QCI
VizExplorer rejoins its founders
QCI acquires VizExplorer, reuniting its visualization heritage with QCI’s data activation work.
Read original
VizExplorer
VizExplorer began in 2008 making casino performance visible. With QCI’s 2025 acquisition, that visual heritage now sits alongside QCI’s data activation and unification work. For operators, it means continuity: familiar insight, connected to a more current view of the business. GCT distributes VizExplorer, QCI.ai and Context Networks products.
Leadership
A career spent making data useful to operators.
Andrew Cardno’s individual work spans more than 25 years in AI and data. His recognition includes the Gaming & Leisure Lifetime Achievement award (2024), the San Diego Business Journal SD500 (2025) and TDWI Emeritus Instructor status. He has published more than 100 industry and academic articles.
Andrew advocates for Tribal data sovereignty: stewardship, governance and decisions belong with each Tribal Nation and its priorities.
- 25+
- years in AI and data
- 16
- co-authored books
- 150+
- patent applications
- 2
- Smithsonian Laureates (2000, 2001)
Newest book · September 2026
The Math That Gaming Made: Compendium
Book 16 in Andrew’s co-authored bibliography, gathering gaming analytics methods into a single working reference.
Recent media
- Indian GamingJuly 2026Data Governance: Leadership, Responsibility, and Sovereignty in the Generative Age
- Indian GamingMay 2026Integrating AI: Why Sociology Will Shape Your Success in the Generative Age
- Indian GamingDecember 2025Andrew Cardno Recognized Among San Diego’s Most Influential
Solutions
Capabilities mapped to the questions operators ask.
QCI Resorts
Hotel stays, dining, wellness, entertainment, retail, loyalty and service operations shape one guest journey. QCI Resorts brings shared context to the business behind that experience, with capabilities and rollout evaluated for each property.
- A shared record of guests, operations and context across departments.
- A current view of what is happening and available across the property.
Library
16 co-authored books.
Andrew Cardno’s work with Dr Ralph Thomas and collaborators on gaming analytics.
- The Math That Gaming Made: Compendium: Full Color Edition · February 2026
- The Math That Gaming Made: Compendium · September 2025
- QCI Beginner's Guide To Casino Resort Database Marketing · July 2023
The time to prepare is now
Your guests won’t wait for your systems to catch up.
Start with the experiences your guests want. Together, we can assess the data, connections, permissions and operating changes needed to prepare your resort for AI-driven discovery.
- Respect for Tribal sovereignty and data sovereignty in every engagement.
- Licensing experience across 20+ states.
- Each property approached in its own context.