JOB DESCRIPTION – FRONT DESK/ADMINISTRATIVE ASSISTANT

• Business Overview
  Game Changing Technologies, Inc. (“GCT”) (www.gamechangingtechnologies.com), based in San Diego, California, is a distributor of business and operational intelligence software (and related services) to the gaming industry.
  The company distributes products that are “game changing” to the industry.One of GCT’s primary products that it distributes, VizExplorer (www.vizexplorer.com), is the leading business and operational intelligence product in the gaming industry which has won over 21 international awards. This VizExplorer software presents casino and slot floor performance data in a completely new way that makes the information incredibly easy to understand, analyze and act upon.GCT operates in a fast-paced, often time-critical, environment. As a supplier to the gaming industry, integrity and confidentiality of information are critical components. GCT works closely with its suppliers to ensure products are delivered in a seamless way.GCT is already licensed in over 12 gaming jurisdictions and is rapidly expanding into new jurisdictions.

• Purpose of the Role
  The role of the Front Desk/Administrative Assistant is to provide a positive and energetic face to the company and to ensure that the administrative functions of the company are managed and executed in an industrious and efficient manner.
  The role includes: being a positive first point of contact for guests, ensuring that the office facilities and equipment are well maintained in a pro-active and highly professional manner. The role also includes assisting the team from time-to-time with workload fluctuations and providing other assistance necessary to ensure the smooth running of the office and the company’s operations.

• Key Responsibilities
  Key responsibilities of this role include:
  
  Front Desk
  • Greet customers, vendors, licensing agencies and other visitors who visit the office
  • Ensure all onsite guests are appropriately supervised and supported while onsite
  • For questions or enquiries from onsite visitors, either address these as appropriate or refer them to the appropriate person for resolution
  • Ensure that the front office area (as well as the guest seating area, board room, kitchen and other common areas of the office) are maintained in a well-provisioned, clean and tidy state
  • Ensure incoming and outgoing mail, couriers, faxes and other correspondence is managed in a timely, reliable and efficient way
  • Maintain inbound and outboard calls as appropriate, take and communicate messages

  Administrative Assistant

  • Type correspondence, reports and other documents as required
  • Assist in the preparation of presentations (using PowerPoint, etc.)
  • Maintain office business files and records, licensing files and confidential records
  • Facilitate and co-ordinate company and other meetings/workshops, including logistics, agendas and recording meeting minutes and action points (ensure team members are in the right place, at the right time with the right information)
  • Assist with any corporate or corporate governance meetings as required
  • Attend staff meetings and other meeting as required from time to time
  • Other administration tasks as assigned from time to time

Office Management

• Ensure the maintenance of confidentiality for electronic and physical documents and information concerning the company and its operations including but not limited to, its owners, officers, employees and customers
• Ensure that office equipment is maintained in good working order and that any repairs are attended to in a timely manner to minimize disruption to the company’s operations
• Ensure appropriate provisioning of office supplies and kitchen supplies and adequate inventory levels are maintained
• Manage vendors including reconciling vendor statements, maintaining vendor records (invoices, packing slips, etc.) and arranging approval of payments to vendors
• Ensuring appropriate knowledge of the whereabouts of the team during working hours
• Ensuring adequate coverage for absences and peaks in workload

Team Support

• Assisting the team where required with workload fluctuations ranging, including assistance with business operational matters and/or compliance matters
• Being an integral part of the team to ensure seamless and efficient execution of business processes to achieve desired outcomes.
• Key Attributes
  The incumbent must demonstrate the following key personal attributes:
  1. Be pro-active and anticipate issues generally before they arise
  2. Able to multi-task and prioritize based on clear business needs
  3. Sound time management skills and a solid work ethic
  4. Able to effectively communicate in writing and orally
  5. Be able to handle difficult situations and provide effective resolution paths
  6. Be honest, trustworthy and respectful
• Qualifications
  1. Must be proficient on PC and have a satisfactory knowledge of the following programs:
     • Microsoft Office (e.g. Word, Excel, PowerPoint, Exchange)
     • Adobe Acrobat Pro
  2. Team player with a demonstrated ability to initiate and maintain effective and cooperative professional relationships.
  3. Strong organizational skills; a self-starter who can prioritize and multi-task.
  4. Strong writing and communication skills.
  5. Bachelor’s degree preferred, but no required.
  6. 2+ years of administrative support experience.
  7. Must be able to type at least 40 WPM
• Reports To
  This role reports to the Manager of Operations.
• Period of Work
  1. Full-Time
  2. Looking for an individual interested in a dedicated, long-term position with a growing company
• Salary
  1. The salary is commensurate with experience
  2. Paid time off and standard public holidays
  3. Medical, Dental & Vision, and 401K